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FYI - UMBRELLA FRAMES ARE OUT OF STOCK UNTIL MID-APRIL. ALL ORDERS WILL BE FILLED WITHOUT AN UMBRELLA FRAME & IT WILL SHIP TO FOLLOW ONCE THEY ARE AVAILABLE

Shipping Policy

SHIPPING POLICY

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Shipment Confirmations


All of our packages are shipped via FedEx, UPS or USPS. Tracking confirmation numbers are provided for all orders. Emails with the following are sent: order confirmation, shipment confirmation, out for delivery confirmation and delivered confirmation. Please check your emails thoroughly and plan accordingly to receive your shipment.



Signature Requirements
We currently do not require a signature upon delivery for our shipments. If you want to require a signature for delivery there is a $15 fee. You must choose this option during checkout.

Delayed or Lost Packages
If a required signature option is not paid for during checkout, Best of Times is not responsible for any missing or lost packages once our official carrier confirms the package as delivered.

Incorrect or Incomplete Address
If your package is returned to us due to an incorrect or incomplete address, you must pay all delivery cost to re-deliver your order to a corrected address. We are not responsible for the loss of your order if the address provided at checkout is incomplete or incorrect.

Any further questions regarding our shipping policy please email us at: info@bestoftimesusa.com


Any other questions, just let us know.
Happy Holidays! Stay Safe,